Terms and Conditions

Last updated: May 2026

These Terms and Conditions govern your use of the website artifexdrinks.co.uk and your purchase of products from Artifex Drinks. By accessing the website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use this website.

1. About Us

Artifex Drinks is a specialist drinks retailer supplying premium and limited‑edition beverages to consumers within the United Kingdom. References to “we”, “us”, or “our” refer to Artifex Drinks. References to “you” or “your” refer to the customer or website user.

2. Eligibility to Purchase

You must be 18 years or older to purchase alcoholic beverages from this website. By placing an order, you confirm that you are legally permitted to buy alcohol in the UK.

We reserve the right to request age verification and to cancel any order where age cannot be confirmed.

3. Products and Availability

All products listed on the website are subject to availability. We make every effort to ensure product descriptions, imagery and pricing are accurate; however, errors may occasionally occur. If an error is identified after you place an order, we will contact you to offer:

  • A revised order

  • A full cancellation

We are not obliged to supply products at an incorrect price.

4. Pricing and Payment

All prices are shown in GBP and include VAT where applicable. Payment must be made at the point of order using one of the accepted payment methods displayed at checkout.

We use secure third‑party payment processors. Your payment details are not stored on our servers.

5. Order Confirmation

Once your order is placed, you will receive an email acknowledging receipt. This email does not constitute acceptance of your order. A contract is formed only when we send a dispatch confirmation.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Stock limitations

  • Payment issues

  • Age‑verification failure

6. Delivery

We deliver to UK addresses only. Delivery options, timescales and charges are displayed at checkout.

Once dispatched, delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

You are responsible for providing accurate delivery information. We are not liable for delays or losses caused by incorrect address details.

7. Returns, Refunds and Cancellations

7.1 Faulty or Damaged Goods

If your order arrives damaged or faulty, contact us within 48 hours of delivery with photographic evidence. We will arrange a replacement or refund.

7.2 Unwanted Goods

Due to the nature of food and drink products, we cannot accept returns of unwanted items unless they are unopened, unused and in their original packaging. Returns must be requested within 14 days of delivery.

7.3 Order Cancellation

You may cancel your order before dispatch by contacting us immediately. Once dispatched, cancellations fall under our returns policy.

8. Website Use

You agree not to misuse the website, including attempting to:

  • Interfere with security

  • Access restricted areas

  • Upload harmful code

We may suspend or restrict access to the website at any time for maintenance, updates or security reasons.

9. Intellectual Property

All content on this website, including branding, text, images, graphics and product descriptions, is owned by or licensed to Artifex Drinks. You may not reproduce, distribute or modify any content without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Loss of profits

  • Loss of business or opportunity

  • Indirect or consequential losses

Our total liability for any claim relating to a product purchase is limited to the amount paid for that product.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded under UK law.

11. Privacy and Data Protection

We process personal data in accordance with UK GDPR and our Privacy Policy. By using this website, you consent to such processing.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

14. Contact Us

For questions or concerns regarding these Terms, please contact our customer support team.